Get Premium Offers in the app
Your vehicle could qualify for a Premium Offer. Download the Electrify Canada mobile app to see all plans.
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Frequently asked questions about payment and membership
All Electrify Canada chargers accept Visa and MasterCard credit cards and debit cards
You pay for the energy your vehicle receives, regardless of temperature, your battery’s capacity, the time it takes for your vehicle to charge, or other variable factors.
First, sign up for Electrify Canada’s Pass or Pass+ membership in the mobile app. After signing up, follow the prompts to add a debit or credit card to your account. All costs for charging, idling, and any applicable taxes will be charged to the payment method saved to your account at the end of your charging session.
To ensure sufficient funds are available, a temporary authorization hold in $20 increments will be placed on the card on file. You will only be charged for the actual cost of charging. Hold release times vary by bank.
If you’re a Pass+ member, your monthly subscription fee will be charged to your credit or debit card when you sign up and deducted monthly thereafter.
Any remaining account balance will automatically be applied to your charging session.
To ensure you can seamlessly charge your vehicle at an Electrify Canada charging station, every time your wallet balance falls to or below the minimum wallet threshold, we will automatically charge your card on file to auto-fill your wallet in the amount you select. If your payment method is declined during a charging session, please update your payment method on your account to allow Electrify Canada to auto-fill your wallet so that vehicle charging can continue. If the payment method is not updated, charging will stop when your wallet balance reaches $0.
Electrify Canada Pass and Pass+ members have access to the Electrify Canada mobile app which enables them to
- See real-time availability of chargers before arriving at a station
- Add favourite stations for faster searching and navigation
- Receive notifications when a charger becomes available
- Set state of charge, cost, or time notifications for a charging session (swipe to start sessions only)
- Start charging sessions using a smartphone (no more digging around for a credit or debit card)
- Track your vehicle’s charge status if you’re away from it
- Review charging and billing history
Electrify Canada Pass members enjoy all of the benefits above, and
- $0 due at signup and no monthly fee
- Enjoy convenient charging access via your smart phone
Electrify Canada Pass+ members enjoy all of the benefits above, and
- Pay a monthly fee and enjoy savings of up to 20% on charging.
In your account, go to Plan details and follow the prompts to change plan types. Please note that a request to change from Pass+ to Pass membership will only go into effect on the 1st day of the next billing cycle, which coincides with the monthly anniversary of your sign-up date.
Cancel your membership anytime in the app by navigating to your profile and selecting “Delete Account.”





